Product recommendation builder (beta)

Early access available

To get access to this feature, please contact your account manager.


Some types of product recommendation can use filtering rules to define a more targeted set of products. Filtering works for recommendations that are not one-to-one recommendations. For example, best sellers, most viewed, etc.

Using the builder

If you have used dotmailer’s segments, the recommendation builder will be familiar to you. The main difference is that you can only apply filtering to product data (whereas a segment can filter on different types of data).

Once you have chosen the type of recommendation you wish to build, you can then use the builder to refine the product set. You can define conditions to include or exclude products.

For example, having chosen most viewed as your product type you could further refine the product set:


  • Where name contains ‘Nike’
  • And price is less than £100


  • Where stock is less than 10
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