Introduction to Zapier


Zapier allows you to connect your dotmailer account to your other favourite apps and tools, such as Google Docs, Eventbrite, Trello and Evernote.

Why use Zapier?

Zapier allows you to automate manual tasks without all that tedious data entry. For example, let’s say you want to pull data from a dotmailer survey and place it into Google Calendar. Instead of entering all that data manually, Zapier will do the heavy lifting for you and automate it.

Connecting dotmailer to other apps will save you mountains of time so you can focus on more important things.

How to get going

The first step of setting up your dotmailer Zap is authenticating with your dotmailer account, which we explain in more detail in Authentication.

Once your account has been authenticated, you're ready to get going and set up any range of triggers or actions using your new dotmailer Zap.

Although the dotmailer Zap is built via dotmailer, support of the Zapier platform is provided directly by Zapier. We highly recommend all new users of Zapier to review Zapier's support documentation.

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    Are you plainning any integration with eventbrite?

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    Hi. Thanks for your question. There are no plans currently, although there's a request for one in our community forum here - Please add your support to it though so it's more likely to be considered, and let us know there what you'd ideally be looking to do with it.

    In the meantime, and as that thread points out, there is an Eventbrite integration (offered via Zapier) available in our App Directory which might be worth your while trying out -

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    The only dotmailer trigger available via Zapier is,
    "New Survey Response -
    Triggers when a survey of your choice receives a new response".

    Are there any time frames regarding additional triggers?
    When a new contact is added for example.

    Kind regards,

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    Hi Alexander,

    Thanks for your question. I'm in the process of finding this out for you and will get back to you as soon as I know more.

    You mention a trigger for when a new contact is added. Are there any others you're keen to see? I can then feed this back to the team.

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    Hi Alexander,

    Just a quick update on this, as promised: we're currently working on usability improvements to our Zapier integration -, so watch this space!

    Whilst there's no current plan to add new triggers, we're keen to continue improving the integration, so we'd really appreciate any feature requests you'd like to make - Thanks.

    Edited by Neal Goldsmith
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    Hi Neal

    Just to echo the comments left above - survey responses being the only Zap trigger is incredibly limiting and frustrating. Our business would benefit from some Google Sheets > Dotmailer address book population via Zapier, for example. Are there any further updates to widening the Zapier integration?


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