Designing your survey - configuring a Likert scale element

Contents

Setting up a Likert scale
Edit Likert
   » Importing statements and responses
   » Managing statements and responses
   » Default selection

Summary

A Likert scale is a psychometric scale commonly used in questionnaires, and is the most widely used scale in survey research.

When responding to a Likert questionnaire item, respondents specify their level of agreement to a statement, for example:

  1. Strongly disagree
  2. Disagree
  3. Neither agree nor disagree
  4. Agree
  5. Strongly agree

This articles explains how to initially set up a Likert scale, and then how to configure and edit it.  

Setting up a Likert scale

When responding to a Likert questionnaire item, respondents specify their level of agreement to a statement, for example:

  1. Strongly disagree
  2. Disagree
  3. Neither agree nor disagree
  4. Agree
  5. Strongly agree

Click inside the Likert scale container in your survey so the outline appears, then you can then add your question by following the Type question here instruction.

The Likert is preloaded with agreement statements. You can delete columns by clicking on the red cross icon which appears when you mouse over them. A green icon with arrows pointing in both directions also becomes available, allowing you to drag a column into a new position. You can also add columns by clicking on the plus sign icon placed to the far right of the table. It's also possible to edit the statements by clicking on the desired cell.

edit_likert_scale.png

To add statements, follow the Click here to add a statement instruction. Your cursor position will be placed to the far left of the cell, ready for you to type your statement. As with the columns, click on the red cross icon to delete rows and on the plus sign icon to add them. Click on a cell in order to add or edit statement text.

edit_likert_scale2.png

Editing a Likert scale

Click on Edit likert in the side panel to edit your statements.

Importing statements and responses

You can either paste a list (one per line) or type a list directly into the paste area. Once happy with it, click Use this list and the list will then appear under 'Manage'. For responses you can also choose from a predefined list.

manage_likert_statements_and_responses.png

Managing statements and responses

Select an item from a list to highlight it. You can then change the item's position within your list by using the green arrows to the right. You can delete items using the red cross positioned in between the arrows.

To add an item to your list, use the Add field below Manage boxes. Type in the item and then click Add. The item will then appear at the bottom of your list. Click on the item and do as described above to move its position within the list.

Default selection

To select a default value for your Likert scale responses, click on the arrow to display your list and select the value you wish to have already selected as the default answer. Otherwise [None] is shown as your default selection, meaning no answer is selected as a default.

Likert_default_selection.png

Finally, click on Accept changes to load your settings into the Likert scale on your survey.

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