Preview tool vs inbox tests

Contents

What's the difference?
Preview tool
   » Browser restrictions
Inbox tests

Summary

To test how a campaign will look when your recipients open it, you can use the following methods:

  • Preview tool
  • Inbox test

What's the difference?

The preview tool is a free service, which offers an approximate preview.

An inbox test is a charged service, which allows you to see how your campaign will look in different email clients.

Availability and charges for inbox tests depend on your account setup.

Preview tool

You can open the preview tool by clicking the Preview button or icon wherever you see it, for example in EasyEditor.

preview_button2_el.png

This tool opens a preview of your campaign in desktop, tablet or phone formats.

However, these previews are based on a generic device and are only an approximation of how your email will look.

For further guidance on the preview tool, please read Previewing your campaign.

Browser restrictions

The preview tool uses your own browser to generate the preview. Therefore, the preview may differ, depending on the browser and device you're using.

If you want the best preview for mobiles or tablets, we recommend using Safari or Chrome browsers because Safari is WebKit based, and Chrome uses a fork of WebKit. Therefore, the preview in these browsers will be closer to that of a true tablet or mobile device running on either iOS or Android mobile operating systems.

The size of the tablet preview is roughly equivalent an iPad. The size of the mobile preview is roughly equivalent to an iPhone 4.

Mobile and tablet previews aren't available in Internet Explorer 9 browsers or earlier versions.

Inbox tests

For further guidance on inbox testing, please read Using the inbox and spam filter test.

Have more questions? Submit a request

Comments