|Ordering the test|
|Inbox test results|
|Spam filter test results|
You can order an inbox and spam filter test as part of the campaign creation process. This allows you to see how your campaign will look in lots of different email clients.
It also provides you with results on whether your campaign will get through various spam filters, with recommendations on what you can change to improve its score.
The inbox and spam filter test is a charged service, provided by our partner Litmus, and can take somewhere in the region of 15 to 30 minutes to complete - but it may occasionally take longer.
You can order the test from the third step, Test, of the campaign creation process.
The inbox and spam filter test is chargeable per use. The current cost will be shown at point of request, and you'll be asked to confirm your request by clicking OK.
You'll also be informed about any tests that are slow or unavailable.
Inbox and spam filter tests can take some time to come back from the testing service. They'll start appearing within 15 minutes but it can take up to 30 minutes for all your results to be returned.
However, you do have the choice of being notified by email or by text message when testing is complete, meaning you don't have to hang around waiting for the results page to populate.
Once the results are back, you can access them by going to Campaigns > Inbox test results and clicking on View next to the tested campaign, or by clicking the link in the notification email that gets sent to you.
The inbox test results are shown in a grid showing the name of each email client.
Click on the thumbnail image to view how your campaign looks in that email client.
Where available, you'll have the option to see more than one preview for a client. Use the options in the header to view:
- the campaign with images turned on/off
- the campaign in preview/full screen mode
- for webmail clients, such as Gmail or Outlook.com, you can choose to see the campaign in different browsers
The spam filter test results are shown in the second tab of the inbox test page.
The different spam filters are listed in categories of 'Corporate email spam filters', 'Webmail spam filters' and 'Others'.
For each spam filter test that has been returned, you'll be shown:
- whether the campaign passed or failed the spam filter
- the score the spam filter reported, if available (not all spam filters will return a score)
For those spam filter tests that do return a score, click on View details to see the recommendations provided to help you improve your score.