Using the outbox

Summary

The outbox is where sent campaigns sit whilst they're being sent, or if they have been scheduled for sending.

outbox.png

Once all the sends are processed, the campaign moves to the Sent section. If you're only sending a small campaign, it's doubtful as to whether you'll see your campaign on this screen as it will be processed too quickly.

Pausing and cancelling campaigns

While a campaign is being processed, you can click on the envelope icon under the Status column to pause or cancel your campaign. Pausing your campaign will also give you the chance to modify the scheduled send time if the campaign is a scheduled send.

If your campaign has already been paused, then you can click the envelope icon to resume it.

Options to pause, cancel or resume your campaign can also be selected from the More actions dropdown.

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Comments

  • Avatar

    I've started to wonder what the green bars are? Can you shine some light on what they are? Thanks in advance.

  • Avatar

    Hi,

    Yes, each green bar represents a percentage chunk of your send. There are ten bars in total, thus each bar turning green indicates that another 10% of your total send has completed. This provides you with useful visual progress as your campaign send passes through your outbox.

    However, seeing this progress bar will depends upon the volume of your send. You're only likely to see it for large sends, as these are the type of sends that will spend any time in your outbox. Smaller ones will be processed too quickly. 

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