Sending a test send of a campaign

Contents

Using the 'Test send' function
Test send limits
Want enhanced testing?

Summary

Test sends are an essential part of verifying your campaign. This is so that you can check how your email will appear in your own inbox, as well as allowing you to share it with colleagues for proofreading and sanity checking ahead of a full send.

If possible, try to add different ISP and email providers to your test address book such as Hotmail, Yahoo, AOL, etc.

Test sends are free. The test send function can only be used for testing your campaign – not for sending it.

Using the 'Test send' function

The test send function is initiated by clicking the Test send button available in various places within the system.

The easiest to find is probably the one in the main EasyEditor toolbar.

EasyEditor_main_toolbar_el.png

It can also be accessed by clicking on step 3, Test, in the top right-hand corner where the five campaign creation steps are positioned.

test_campaign_creation_process.png

Click Choose contacts in the 'Send to your test contacts' section. 

test_choose_contacts_button_el.png

The 'Test send' side panel slides in and you'll first be asked to select whether you want to send both HTML and plain text versions, or the HTML, or the plain text version, only.

If the campaign is a split test, you'll also be able to select which version to send.

test_send_both_HTML_plain_choice.png

To add a new email address to your 'Test' address book, click New test address and fill in the details.

Please note: you can't add suppressed contacts to your test address book. If you see the 'Errors found' message when trying to add a new address, this is likely to be the reason why.

Click Select test address to choose contacts to send to (hold Ctrl to select multiple addresses). You can also search for them by their email address and name.

test_send_contact_choice.png

Once you've made your selections, click Test send to confirm the send.

After sending, you can check the mailboxes for the email addresses you selected, and verify that your campaign is displayed as intended.

Test send limits

There are some limitations and restrictions when it comes to test sends. These are:

  • a maximum of 200 email addresses are allowed in your test address book
  • a maximum of 200 test sends are allowed in an hourly period
  • tracking isn't enabled for test sends 
  • a placeholder is displayed if your campaign contains external dynamic content

    Campaigns_test_send_EDC_placeholder.png

Want enhanced testing?

We offer an inbox and spam filter test, which allows you to see how your campaign will look in different email clients, and whether your campaign would pass or fail various spam filters.

Test_campaign_order_test.png

Have more questions? Submit a request

Comments

  • Avatar

    Today I have been trying to send a test email to myself and some colleagues. I received it almost instantly, however it is not sending to them.

    Within the ‘test send’ box, I added their details to the ‘test address book’ and sent from there. I’ve checked their email addresses which are correct.

    Do you know what the problem might be?

  • Avatar

    Hi Jenny,

    Thanks for your question. I notice you raised a support ticket for this and I believe the glitch you were experiencing was resolved. Let us know if that wasn't the case though.  

  • Avatar

    Could you confirm that the 'Test address book' is capped at 200 records, please?
    Don't seem able to find this detail in the knowledge base.

  • Avatar

    Hi. Thanks for your question. Yes, that's correct - it's a maximum of 200 contacts that you're able to select for a test send.