Sending a 'test send' of a campaign


Test sends are an essential part of verifying your campaign. This is so that you can check how your email will appear in your own inbox, as well as allowing you to share it with colleagues for proofreading and sanity checking ahead of a full send.

If possible, try to add different ISP and email providers to your test address book such as Hotmail, Yahoo, AOL, etc.

Test sends are free. The test send function can only be used for testing your campaign – not for sending it.

Using the 'Test send' function

The test send function is initiated by clicking on the Test send button available in various places within the system.

The easiest to find is probably the one in the main EasyEditor toolbar.


It can also be accessed by clicking on step 3, Test, in the top right-hand corner where the five campaign creation steps are positioned.


Click on Choose contacts in the 'Send to your test contacts' section. 


The 'Test send' side panel slides in and you'll first be asked to select whether you want to send both HTML and plain text versions, or the HTML, or the plain text version, only.

If the campaign is a split test, you'll also be able to select which version to send.


To add a new email address to your 'Test' address book, click on New test address and fill in the details.

Click on Select test address to choose contacts to send to (hold Ctrl to select multiple addresses). You can also search for them by their email address and name.


Once you've made your selections, click on Test send to confirm the send.


You can have a maximum of 200 email addresses in your test address book, and you can send a maximum of 200 test sends in an hourly period.

After sending, you can check the mailbox(es) for the email address(es) you selected - and verify that your campaign appears as intended.

We also offer an 'Inbox and spam filter test' feature for enhanced testing. This is available when moving on to, or selecting, step 3, Test, in the campaign creation process.


Ordering an inbox test enables you to preview your campaign in numerous ISPs without having to set up lots of different email addresses. An inbox test is chargeable, so please contact your account manager for further details.

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  • Avatar

    Today I have been trying to send a test email to myself and some colleagues. I received it almost instantly, however it is not sending to them.

    Within the ‘test send’ box, I added their details to the ‘test address book’ and sent from there. I’ve checked their email addresses which are correct.

    Do you know what the problem might be?

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    Hi Jenny,

    Thanks for your question. I notice you raised a support ticket for this and I believe the glitch you were experiencing was resolved. Let us know if that wasn't the case though.  

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    Could you confirm that the 'Test address book' is capped at 200 records, please?
    Don't seem able to find this detail in the knowledge base.

  • Avatar

    Hi. Thanks for your question. Yes, that's correct - it's a maximum of 200 contacts that you're able to select for a test send.