Exporting an address book

Summary

For one reason or another, you may need to export your contacts from one of your address books - perhaps to update one of your other systems. Exporting an address book and downloading it as a CSV file can be done as follows.

Steps to export an address book

  1. Go to Contacts > My contacts. A list of your address books is then displayed.

    address_books_list.png
  2. Click on the name of the address book you wish to export. The contents will be displayed.

    list_contacts3.png
  3. Click on Export positioned at the top right of the list and then click Export all.

    export_all_contacts.png
  4. You will be taken to the 'Exports' screen, which lists any requested exports. These are available for download once exporting has finished. Click on Download to access your CSV file.

    exports1.png
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Comments

  • Avatar

    This option doesn't exist!? please advice on how to export contacts as a CSV please

  • Avatar

    Hi Ryan,

    You're quite correct - with changes to the interface over time, this article has subsequently fallen behind and isn't up to date. Thanks for bringing this to our attention, our apologies for it and we will look to rectify this as quickly as possible.

    In the meantime, to answer your question - please follow the article as far as step 3, where you select the appropriate address book to display the list of contacts that it contains.

    To the top right of this list you will see a box offering you the option to Export... **Click on it and then click on the Export All** dropdown option that next appears.

    export_all.png

    You will next be taken to the 'Exports' screen, listing your requested exports.

    exports.png

    Click on Download to download your CSV file.

    csv_file.png

    Finally, you're given the option to either open the file in Excel or save it.

  • Avatar

    This only exports a very limited dataset of your contact fields.

    |
    DateCreated
    |
    |
    DateModified
    |
    |
    Email
    |
    |
    EmailType
    |
    |
    OptInType
    |
    |
    Lastmaileddate
    |

    What if you want to export your contacts with all the custom data field values you have added to those contacts?

    How can you do that?

  • Avatar

    Hi Mark,

    You can change the columns included in the display and in the export by using the display control (above the table to the right).

    display_control.jpg

  • Avatar

    Perfect - thank you.

  • Avatar

    Hi,

    Is there a way to export which address book each contact is part of?

  • Avatar

    This is out of date again, please can this be updated. Thank you.

  • Avatar

    Hi Amie,

    Thanks for bringing this to our attention. Hope you find it up to date again now.

  • Avatar

    Hello,

    I still don't see an option to export my address books - please could this be rectified asap?

    Many thanks

  • Avatar

    Hi Claire,

    It's appearing for me. Contact our support team on support@dotmailer.com with a screenshot of the address book and they should be able to help you.

    Stoo

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