Using the 'Forwards to a friend' report

Summary

This report shows the number of recipients who passed your email on to a colleague or a friend using the 'Forward to a friend' link. If it's not already within the template you're using, this type of link can be inserted into your campaign using our 'Forward to a friend' function in EasyEditor. 

Using the report

The report displays all the recipients who clicked this link and the number of times they forwarded the email to a friend.

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Clicking on Display will enable you to change the view of this report.

Clicking on Export next to it will provide options to either export the contacts list into a CSV file or create a new address book with them.

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To view the drill down detail on other reports, use More reports... (located next to the title of the report). This will provide a menu from which you can select the report type, as shown below.

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You can also filter the results displayed here by using our filter report function. The Filter button is located at the top right of the report (across from the More reports... button).

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Comments

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    Is there any way of finding out who the e-mail is forwarded to?

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    Hi Angie,

    I'm sorry, we're not able to provide that level of detail, only the details of those recipients who have used the function to forward to friends.

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    I have a question towards the link itself. It use to be the case that this link is automatically set up, while I found now that the link is no more working. Can you kindly help to clarify if there were any change happened early this year or last year regarding the set link and how could I set the link back?\

    Many thanks.