Using the 'Emails sent' report

Summary

The 'Emails sent' report displays a list of all the contacts the campaign was sent to.

Using the report

You can filter the list to exclude statuses of 'hard bounces', 'soft bounces' and/or 'unsubscribes' by ticking these options at the top of the list.

Note that any subsequently deleted contacts in the report will be denoted as 'Deleted contact' (apart from deleted suppressed contacts whose email addresses will need to be retained).

emails_sent_report.png

Further actions

You can also:

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Comments

  • Avatar

    It would be really useful when reviewing a campaign reports in list form (before selecting an individual campaign) to see the sends, opens, clicks for the specified time period.

    We often select a timescale, such as 'this month', but when viewing the stats for triggered emails for example, the data is complete data.

    It would be much better to be able to see something like 'Sends this Period'. so we could compare this month's sends to last months, or number of opens / clicks this week, then alter the time period to last week to compare performance of the same campaigns but over different periods of time.

  • Avatar

    Hi Kris,

    It sounds like you'll be able to achieve what you're after by using the 'Account reports' section of the app. Have you made use of it before?

    Here's the associated support article - https://support.dotmailer.com/hc/en-gb/articles/212213708-Getting-started-Reading-the-account-reports

    You can look at aggregated sends, opens and click statistics for a period of your choosing, whilst comparing against a previous time period to help you identify trends.

    The beauty of campaign tagging really comes to the fore here too, as you can filter your aggregated reporting by campaign tags - https://support.dotmailer.com/hc/en-gb/articles/212212288-Grouping-campaigns-together-using-tags - enabling you to really focus on the type of campaigns you want to.

  • Avatar

    Hi Neal, How do we test whether the links we create for tracking work correctly in our campaigns before we send them to a live list of customers?
    Currently I can only see that we have to send the campaign (which immediately puts it in to Sent campaigns) then recreate it as a Template, set up the campaign again and send it to the our live lists.
    Is there no way to check link tracking via a 'test report' ?

  • Avatar

    Hi Chris. As we don't track links for campaigns in test sends, you can instead create a campaign and send it for real. Make an address book with just yourself or any colleagues in and then send the campaign to it (thus effectively making it a 'test' send). Make sure you click on the tracked links and then check that they're logged in the reporting for that campaign. Hope that helps.