Using the 'Map of unique opens' report


The geo-mapping function provides you with a visual overview of where your contacts are opening your emails throughout the world.

You can view hotspots on a map, select map areas at the click of a mouse and instantly create segments via geographical selections.

Making use of the 'Map of unique opens' report

To access geo-mapping, select Map of unique opens from the More reports... menu, which is positioned above your campaign statistics within the 'Campaign overview' section of the Reporting screen.


The map will generate and then display, as shown below.


In addition to standard mouse controls, the far left-hand side of the map features a slider bar so you can zoom in and out, plus a directional controller so you can move around the map.


To select a particular area on the map, you'll need to draw around an area using a square, circle or polygon tool. These are available to select in the toolbar section just above the map.


If you want your selected area to adhere to a fixed ratio, click on Normal and then select Fixed ratio from the dropdown before making your selection.


Don't worry if your initial selection is a little clumsy or isn't quite right. This is easily corrected using the selection tools. You can delete, rotate or resize.

Click the red 'x' to delete your selection, or click the polygon icon to manipulate any of your shape's points into another position and thus alter your selection area.

Moving over your selection will also produce different cursor icons enabling you to move, resize or rotate it.


The width and length of your selection area is shown in the ribbon above the map (the default setting is in miles but it can be toggled to kilometres). 


You can see from our example above, the 'Contacts selected' number has changed to reflect the number of email opens in the area selected on the map.

You can select more than one area at a time. This is done by additionally drawing around somewhere else on the map using a square, circle or polygon tool. The contacts selected are then added to the existing total shown.

You can create an address book from the contacts selected by clicking on Add these contacts to an address book, positioned in the bottom right of the map.

The 'Create new address book' window will open.


Enter the name for the address book and click on Create.

The address book will then be displayed in your address books list under 'Contacts'.

Read more about building a geographical query »

Have more questions? Submit a request