Email campaigns - an overview

What is an email campaign? 

An email campaign is an email that you create, store, and send from your account. After creating an email campaign, you can perform the following actions:

  • Preview your campaign to see how it looks on different devices
  • Test send your campaign to see how it will look in different email clients and different devices. Alternatively, you can pay for an inbox and spam filter test for an extensive set of results.
  • Track your campaign to see how it performs after it's been sent
  • Send your campaign to different address books or segments

What types of email campaign can I create?

You can create the following two types of email campaign:

Standard campaign

A standard campaign is sent manually, either immediately or scheduled for a later time.

A standard campaign is the only type of campaign that can be test sent and sent as a split test (also known as A/B testing).

Triggered campaign

A triggered campaign is sent automatically when an action or certain criteria is met, for example:

If you'd like to automatically send one of your standard campaigns, you can change its type from standard to triggered.

Can I personalise content in email campaigns?

We offer the following options for sending personalised content to contacts:

Can I send email campaigns in different languages?

Yes. As well as our default character encoding of Unicode (UTF-8), which is best for Latin-based characters, we also offer character encodings that support other languages.

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