Adding links to your campaign

Contents

Adding a hyperlink
Adding an email address link
Adding a phone link
Adding a 'Forward to a friend' link
Adding a preference centre ('update my details') link
Adding an unsubscribe link
Adding a 'View in browser'/'Can't read email' link
Adding a double opt-in link
Adding links from one part of the campaign to another
Adding a document link
Adding a landing page link
Adding a survey/form link

Summary

You have the ability to easily add various types of useful links to your campaign. This is done by clicking the Link button in EasyEditor's toolbar (available when working on text or images).

Clicking Link opens the 'Add a link' window.

This has options to add hyperlinks to web pages, email links, a link to a preference centre, an unsubscribe link, a 'View in browser' link, a double opt-in link, anchor links that take readers to another part of the email, document links, microsite links, landing page links, as well as links to surveys or forms.

Click the type of link you want to add. The link setup details you'll need to complete will differ depending upon the link type. After completing those details, click Insert.

This article explains how to set up these different link types.

Do you want to add a link to a button? Click the button and then click Add a link in the button settings side panel, which will open the 'Add a link' window.

Adding a hyperlink

When adding hyperlinks to your campaign, you have the choice to do one of the following:

  • Type the link's text into your campaign, select the text and then click the Link button, which will open the 'Add a link' window with the text already in the 'Text' field
  • Or, click your mouse where you want the text link to appear, click Link and then enter the link's text into the 'Text' field within the 'Add a link' window

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A standard link to a webpage can have the following elements set when added:

  • Text - the word or words in the campaign that should be linked
  • Link - the URL of the page you want to link to. Click Visit to check the URL that you've entered works.
  • Link groups - use link grouping to group various links from your campaigns together, which benefits your link click reporting and link click segmentation
  • Link name - the keyword to be used to refer to the link, so that you can easily track which links have been clicked when you’re viewing reporting
  • Do not track this link - tick this if you don't want our application to track clicks on this link

A hyperlink can also be added to an image. You can set the same elements as above except for text.

Note: Links can only be personalised after the domain name portion.

Adding an email address link

When an email link is clicked, it opens an email from the recipient to a specified email address with a specified subject line.

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A link to an email address can have the following elements set when added:

  • Text - the words that should be linked
  • Email address - the email address you want to link to
  • Email subject - the default subject line you want recipients to use (they may overwrite this) 

Adding a phone link

When a phone link is clicked on a mobile device, it immediately phones the number provided from the mobile device and allows the recipient to call in a single click.

add_a_phone_link.png

A link to a phone number can have the following elements set when added:

  • Text - the words that should be linked
  • Phone number - the number that's called when the link is clicked

Adding a 'Forward to a friend' link

When a 'Forward to a friend' link is clicked, it opens a form for the user to forward the email to friends or colleagues (up to a maximum of five).

add_a_link_forward_to_a_friend_el.png

A 'Forward to a friend' link can have the following elements set when added:

  • Text - the words that should be linked

Good to know

  • Translations: This page is automatically translated into 20 different languages, depending on the individual recipient's language settings set on their PC

  • Customisation: Please talk to your account manager if you require a customised 'Forward to a friend' page to discuss options and costs

    We can rebrand this page so it is similar to your website, or we can simply place your logo on the page. When we rebrand this page for you, we also rebrand your 'Unsubscribe' page as well.

Adding a preference centre ('update my details') link

Preference centres aren't available for US accounts

Only the one-click unsubscribe page will display for US accounts, in order to comply with CAN-SPAM legislation.

If the preference centre option isn't already enabled in your account settings (see Adding an unsubscribe link below), then you can add a link to your campaign for a preference centre.

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A preference centre link can have the following elements set when added:

  • Text - the words that should be linked

Adding an unsubscribe link

All of our templates include an unsubscribe link by default in order to adhere to spam laws, but you may find you need to add an unsubscribe link elsewhere into your campaign.

When an unsubscribe link is clicked, what it links to will depend upon the unsubscribe settings your account has. This is set under the 'Features' section in Account > Account settings.

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If 'Show the Preference Centre when a contact unsubscribes' is enabled, then all clicks on unsubscribe links will take a recipient through to the preference centre.

As such, you can effectively add a 'preference centre' link by inserting an unsubscribe link and making the text 'Update your details', 'Want to change your details?' or something similar. 

Note: Only the one-click unsubscribe page will display for US accounts.

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An unsubscribe link can have the following elements set when added:

  • Text - the words that should be linked

Good to know

  • Translations: This page, as well as the 'Forward to a friend' page, is automatically translated into 20 different languages, depending on the individual recipient's language settings set on their PC

  • Customisation: Please talk to your account manager if you require a customised 'Unsubscribe' page to discuss options and costs

    We can rebrand this page so it is similar to your website, or we can simply place your logo on the page. When we rebrand this page for you, we also rebrand your 'Forward to a friend' page as well.

Adding a 'View in browser'/'Can't read email' link

When a 'View in browser'/'Can't read email' link is clicked, it opens a webpage with the recipient's version of the campaign displayed.

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A 'View in browser' / 'Can't read email' link can have the following elements set when added:

  • Text - the words that should be linked

Adding a double opt-in link

A double opt-in link should be added to a double opt-in confirmation email. Whilst we send a default double opt-in confirmation email automatically on your behalf, it's also possible to create your own triggered one which gets sent immediately after a contact has opted in via a signup form.

When a double opt-in link is clicked, a message or page confirms the contact's subscription. This process is regarded as best practice in email marketing.

Read more about using verified double opt-in.

Adding links from one part of the campaign to another

Information

Anchor links do not work in all email clients, for example:

  • Gmail on iOS
  • Apple Mail on iOS (iOS 8 and later)
  • Outlook (Mac, web and Android app)

Anchor links also might not work if your campaign has been clipped in Gmail.

Anchor links help your recipients to find information in a long campaign by taking them directly to a particular section of your campaign.

Note: Anchor links are not tracked.

To create an anchor link:

  1. In your campaign, select the text that you want your anchor link to link to

    anchor_link_destination_text.png
  2. Click the Link icon located in the ribbon

  3. Enter a name for this anchor (in this case, we will name it 'agm'). The text that you selected for this link is also displayed in the 'Text' box. You can change this by simply overwriting it. Click the Insert button to save the changes.

    add_a_link_to_new_anchor_el.png
  4. Now, select the text that will link to the anchor that you just created

    anchor_link_text.png
  5. Click Link and select To existing # anchor

    add_a_link_to_existing_anchor_el.png
  6. Select the name of the anchor from the dropdown (in this example 'agm')
  7. Click the Insert button to save your changes
  8. Use the preview tool or send a test email to make sure that your links work correctly

Adding a document link

If your account level allows it, you can upload documents and other files to your account which can be linked to from one or more campaigns. 

When a document link is clicked, it opens the document you've selected for the link.

add_a_link_to_a_document_el.png

A document link can have the following elements set when added:

  • Text - the words that should be linked
  • Select a document - select the document that will be linked to

Documents are shown in a folder structure and you can click the icons to navigate from one folder to another.

Select a document and click Insert to create the link.

If you want to upload a new document, click the Show document manager link.

In the document manager you can upload new files, delete existing ones and create (and delete) folders to help you to manage your files.

Files must be 10MB or less and can be any of the following file types: .csv, .doc, .docx, .dot, .eps, .gif, .html, .ical, .ics, .indd, .jpg, .mp3, .pdf, .png, .pps, .ppsx, .ppt, .pptx, .pub, .rtf, .txt, .vcf, .vcs, .xls, .xlsx, .xps

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Adding a landing page link

If you're using our landing pages feature, you can add a landing page link to your campaign which, when clicked, opens up the landing page of your choice.

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A landing page link can have the following elements set when added:

  • Text - the words that should be linked
  • Landing page - choose from your list of landing pages; only landing pages that have had already had a link generated will be listed here

Adding a survey/form link

If you're using our surveys and forms tool, you can add a link to your campaign which, when clicked, will open the survey or form of your choice.

add_a_link_to_a_survey_el.png

A survey or form link can have the following elements set when added:

  • Text - the words that should be linked
  • Survey - choose from your list of surveys and forms

'Link to a survey' not available?

This could be because:

  • Your account doesn't have surveys and forms enabled
  • Your account has surveys and forms enabled, but you have no live surveys or forms available
Have more questions? Submit a request

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