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Getting started — Introduction
Getting started — Choosing a template
Getting started — Campaign setup
Creating a campaign
Completing the campaign setup screen
Reviewing your campaign summary
Working with EasyEditor building blocks
Working with images in EasyEditor
EasyEditor template markup
Introduction to EasyEditor Markup
EasyEditor markup cheat sheet
Marking up dropzones and elements
Creating an address book
Importing contacts into an address book
Sorting contact lists
Using the 'Email hotspot' feature in reporting
Using the 'Forwards to a friend' report
Different bounce and suppression types
Segmenting your contacts - Getting started
Types of segmentation rules
Automated and triggered campaigns - an overview
Creating a 'triggered' campaign
Triggering a campaign when a contact joins an address book
Surveys and forms
Choosing a survey template
Designing your survey - an introduction
Designing your survey - configuring layout elements
Creating a microsite
Using the microsites builder
Creating a template for a microsite
Using WebInsight segmentation
Using WebInsight to encourage increased sales
Using transactional email
Checking how many emails have been sent in the current month
Managing your account settings and options
Adding a managed user
Frequently asked questions
Supported browsers for using the system
Data Watchdog FAQs
What languages can I send emails in?
Using the API
Introduction to the API
How do I integrate my CRM system with my account using an API connection?
API usage limits
Getting started - Installing the dotmailer for Magento connector
API Credentials: Providing Magento with dotmailer API credentials
Data Mapping: Mapping customer information to dotmailer contact data fields
Permission Set Assignments
How can I setup triggered campaigns?
Why is Salesforce Email Opt Out field not being populated?
dotmailer for Microsoft Dynamics CRM 2013 and 2015 User Guide
dotmailer for Microsoft Dynamics CRM 2013 & 2011 User Guide
What do the Marketing List Options Mean
Using the dotmailer WordPress sign-up form plugin v2
Social media integrations
How to add an email signup form to your Facebook page
How to use Twitter’s Lead Generation Cards to grow your contact lists
Can I use data from the Customer Insight Module in dynamic content?
Using transactional data (non-developers' guide)
Using transactional data (developers' guide)
Installation Guide - dotmailer for SalesLogix
User Guide - dotmailer for Saleslogix
A more sophisticated preference centre
Replies - Extend Window Beyond 2 Weeks
Campaign and address book folders
Generate plain text when using dynamic content
Mobile optimized email templates
Reporting on Split Testing
I'd love the ability to see who has never opened an email
Exporting contacts from the Email Client Analysis
If anyone unsubscribes at any point, they get asked why
Automatic re-subscribe process
Having an "Add to calendar" option when setting up event invite emails
Add custom designed elements to the "drag and drop" elements sidebar
Change line spacing in copy
"Drag and Bin" feature for unwanted images in EasyEditor...?
Return LastModifiedDate and CreationDate when retrieving contacts
Better error Returns
Be able to create segments, manage them and send a campaign to a segment via the API
dotmailer for Salesforce
Sugar CRM Connector
Surveys and forms tool
Update & advance functionality of font type, font size, text colour etc. to match dotMailer
Improvement to Pop-Over Surveys
Custom CSS for embedded surveys
Automatically shut off contacts after set period of days
Add Hours and minutes to the delay in the automation, flow
Having plain text note nodes within Automation/ Programs
Transactional email template editor
Retrieve accounts transactional email stats via api
Filter reports by tag
dotmailer for Magento
Add abandoned cart contents from email
Review exclusion rules
Abandoned cart exclusion rules
Template Faults: HTML coding problems
Why can't email responses reply with an attachment to our mailers?
Test Sends not being received since 27.5.2011
Is there anyway I can export a template or move it between accounts?
apply a triggered run to only send to an address book
Is there a way to delete version a in split test emails?
Are bots inflating our open rate?
Print PDF reports, element select, text should be editable
Are open rates entirely dependant on the user choosing to view images?
Receive an automatic email when someone subscribes to a contact list
Setting up an address book so none of its clicks/despatches are included in reports
Error uploading contacts!
Can I place text on top of an image?
IRIS CARE integration
UpdateContact doesn't update custom fields
How long does it take to sync Dotmailer with Microsoft Dynamics CRM?
Upgrade 22nd July 2015 - Maintenance deploy
Upgrade 8th July 2015 - Surveys and forms SSL support and program boundary boxes
Upgrade 24th June 2015 - 'Display account time in header' is now a main account setting
Christmas 2014 and New Year 2015 support hours
Changes to dotmailer segment refreshes — Wednesday 1 October 2014
Planned maintenance and upgrade — Saturday 17 May 2014
Help for legacy products and tools
How do I centre the template in the classic editor?
Why won't the font change in the Classic Editor?
How do I upload a document when using the Classic Editor?