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Recent
Announcements
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Feature Releases
(17)
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Upgrade 15 February 2012
How to add a signup form to your Facebook page
Upgrade 07/02/2012
API Releases
(4)
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API Upgrades 08/01/2012
Checking the progress of your import via the API
New APIs & updates in 2010
General
(5)
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Become a dotMailer Test Pilot
How you can get help
Christmas 2011 and New Year 2012 Support Hours
Feature Requests
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General
(61)
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Template Folders
A more sophisticated preference centre
Social Network newsletter sign-up code
Campaigns
(66)
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Generate plain text when using dynamic content
Name the campaign across the top of the screen at all stages
Test address book possibly should not be a default on campaign sends (new version)
Reporting
(69)
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I'd love the ability to see who has never opened an email
Reports of subscribers and unsubscribers for specific lists
Exporting contacts from the Email Client Analysis
Contacts
(51)
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If anyone unsubscribes at any point, they get asked why
Automatic re-subscribe process
Create addressbook from a segmentation or behavioural query
EasyEditor
(54)
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"Drag and Bin" feature for unwanted images in EasyEditor...?
Colour picker to remember my colours
In EasyEditor, it would be great if you could drag and drop the images into the image folders
API
(20)
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Allow personalised "Quick Preview" through API
Better error Returns
SMS Suppression list export via API
Connectors
(8)
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Salesforce connector - your suggestions please!
Sage CRM connector on its way
Sage SalesLogix Connector
Knowledge Base
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Campaign Creation
(62)
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How do create a Plaintext campaign?
How can I create a campaign?
How do I complete the Campaign Settings screen?
EasyEditor
(24)
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Adding a link to a survey
Adding a Forward-to-a-Friend link to your campaign
Adding links to documents
Contacts
(57)
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How do I add a new contact to an existing address book?
I want to search my entire Contacts for a particular company?
Can a contact resubscribe to a campaign once they have been unsubscribed?
Reporting
(38)
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How do I enable Google Analytics within my account?
What are the different bounce and suppression types?
Can you tell me which email clients my contacts use?
My Account
(11)
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How can I recover a campaign I have deleted?
Can I find out how many emails have been sent this month?
How do I add another user to the system?
Frequently Asked Questions
(2)
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How do I ask a question in the forum?
What is spam?
Site Builder
(15)
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How do I use the Site Builder?
How do I link my web pages together?
How do I add a Microsite link to my email campaign?
Developer Corner
(5)
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Introduction to API
What API methods do you currently support?
Introduction to .NET
Doing More
(1)
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How can I integrate with Salesforce?
Classic Editor
(40)
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How do I use the Table Wizard when using the Classic Editor?
How do I set Table Properties when using the Classic Editor?
Why won't the font change in the Classic Editor?
Ask a Question
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General
(12)
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Why can't email responses reply with an attachment to our mailers?
Test Sends not being received since 27.5.2011
Problem uploading template
Campaigns
(4)
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Is there anyway I can export a template or move it between accounts?
How can I find out how much my last email sent out on 20th December cost?
Campaign specific replies auto responder
Reporting
(8)
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Are bots inflating our open rate?
Are open rates entirely dependant on the user choosing to view images?
Print PDF reports, element select, text should be editable
Contacts
(5)
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Receive an automatic email when someone subscribes to a contact list
Auto correct contact name casing
When existing contacts use the signup form to upgrade to a new mailing list, they are deleted from the old one.
EasyEditor
(13)
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Pixel Spacer
maxsize class
How do I adjust the spacing between lines of text?
API
(5)
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IRIS CARE integration
Cart abandonment
Unsubscribe Contact Function
Connectors
(1)
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How long does it take to sync Dotmailer with Microsoft Dynamics CRM?
Connectors
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Microsoft Dynamics CRM
(19)
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Why should I use the Microsoft Dynamics CRM Connector?
What software needs to be installed?
Can I send my Email Campaigns directly from Dynamics CRM?